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FAQ

FREQUENTLY ASKED QUESTIONS


(1) How often do the licenses have to be renewed?


Never - Our licenses are perpetual. New versions may require an update fee.


(2) What is the difference in the trial programs and the licensed programs?


The trial programs run for two weeks with all features engaged. After two weeks the trial programs become demo programs with only a few activities functional. The programs never “drop dead”. The licensed programs operate indefinitely after activation.


(3) Can I run the Challenge programs from a file server?


Yes. Follow the steps below to install a Challenge series program on your server.

 

(A) Log on to a workstation as the server administrator. Install the program to the server drive and folder desired. The program may reside in any folder on your server drive (s). Fewer complications are encountered if NOT installed to the Program Files folder.

 

(B) Run the program once while still logged on as the server administrator. Enter the license key information provided on your license document. All lines of the license information must be entered exactly as given on the license document. We recommend that you use a “copy and paste” method to avoid typos.

 

(C) A shortcut should be made available to each workstation that will be using the program.



(4) What operating systems are supported by the Challenge software?

  

The programs can be used with Windows XP, Vista, 7, 8, 8.1 and 10. The programs will operate on both 32 and 64 bit systems.


(5) How do I change the initial program settings for a program?


The file “options.ini” in the install folder contains some parameters that can be set in special circumstances. The first eight lines of the file are read each time the program starts. The default value of the eight lines is listed below.


CERTIFICATES ON

DISK STORAGE ON

WALL PAPER ON

\BCCV6 Grades\

UTILITY BUTTONS ON

AUTOCENTER ON

GRADER ON

80

G5643920

 

The file options.ini is read by the program on each startup. The first entry determines the default state of certificate printing. The possible options are:

 

CERTIFICATES ON or CERTIFICATES OFF

 

The second entry determines the default state of the disk storage feature for grades. The possible options are:

 

DISK STORAGE ON or DISK STORAGE OFF

 

The third entry determines the default state of the wall paper option. The possible options are:

 

WALL PAPER ON or WALL PAPER OFF

 

All characters in the above initialization options must be upper case. All characters are significant including spaces. Any error in spelling, spaces, or case will cause the option to default to the ON state.

 

Line 4 of the option.ini file contains the path for student grade file storage. Errors in formatting this line may cause program execution errors. Any folder or subfolder paths given must exist prior to program execution. The program will not create directories. The default is \BCCV6 Grades\ which stores the grade at Current Drive\BCCV6\<current grade filename>. A few examples of paths and explanations are given below. The path can be changed by the student upon opening this program. This allows selection of flash drives as the destination for scores.

 

H:\mygrades\

 

The student grades will be stored on drive H in the mygrades folder.

 

c:\stuff\

 

The student grade files will be stored in the "stuff" folder of c: drive. Caution! You must create the "stuff" folder prior to running the program.

 

c:\records\student\

 

Grade files will be stored in the student subfolder of the records directory of c: drive. Again, you must create the folder structure prior to running the program.

 

Most utility buttons can be turned off if the fifth line of the options.ini file is set equal to UTILITY BUTTONS OFF. This option should only be used in very special classroom or laboratory situations.

 

Line six determines if problem windows can be moved in some challenge programs. The default state is AUTOCENTER ON. This causes windows to be automatically centered on the screen (Except the main opening screen). Windows can be moved to any screen position if line six is set to AUTOCENTER OFF. This can cause problems for new Windows users in that controls may be out of sight. This feature does not have an effect in all "Challenge" series programs.

 

Line seven determines the visibility of the "grader" on a few activities in the Digital Challenge program. The line has no effect in other programs. However, the line must exist in all programs! If line seven equals GRADER ON then the grader can be seen by default. If line seven equals GRADER OFF then the grader is not visible by default. Users have the option to change the visibility of the grader.

 

Line eight defines the grade printout size percentage. The value should be 100 for a full page width printout. Smaller value produces a smaller size printout. The apparent resolution increases as the printout size is reduced. The default value works under most situations.

 

Line nine defines the default filename for student grade files. This can be altered by students upon the initialization of the program. The name should start with a lower case "g" followed by a series of numeric digits. Other naming conventions will not allow some built in program utilities to function properly.